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Show出職場好英文[二版]
詳細資料
ISBN:9789863185635規格:軟精裝 / 328頁 / 14.8 x 21 cm / 普通級 / 全彩印刷 / 初版出版地:台灣作者: Michelle Witte出版社: 寂天 出版日期:2017/04/10語言:繁體中文定價:399元
內容簡介 接到國外客戶打來的電話,總是急著找人轉接?再熟悉不過的辦公室設備,老是支支吾吾說不清?開會報告深怕英文太破不敢發言,錯失表現機會?要寫商業英文書信卻還是在查Google翻譯?好不容易獲得出差發表的機會,卻連機票飯店都搞不定?本書專為即將進入職場的學生與商務專業人士量身打造,針對以上主題,配合TOEIC考試範圍,提供最常用的專業職場英文會話,內容含括職場各領域及層級,引領讀者獲得紮實的職場英語能力!Key Features 本書特色
《Show出職場好英文》全方位涵蓋所有商務職場英語情境,從新人報到、認識環境、辦公室軟硬體使用,以及開會、對外聯絡、社交旅遊等,內容完備詳實,幫助你征服英文隔閡,溝通零障礙!
*Practical Dialogues 使用道地的美式英語於對話中加入大量的美式慣用語,跳脫千篇一律的基礎會話,打造真實的商務辦公室實境,與客戶應對時能夠充分展現自身英語實力和專業,徹底擺脫Chinglish!*Useful Expressions提供超好用商務英文常用句說法在情境對話之後,條列諸多常用英文例句,幫助讀者學習如何適切的表達,增加溝通的有效度,更深度的提升英文的應用能力,面對各種職場狀況也不手忙腳亂。*Explanatory Terms 摘錄難易適中的關鍵字整理出職場上最普遍且最實用的單字,摒棄艱澀難懂又冷門的字彙,能更有效率地聚焦學習,建立信心。*Review Questions 加強多益測驗應試實力每個單元後有模擬新多益聽力題型的測驗,配合所學的實用職場英語,不僅可運用於職場的實戰,也有助於培養TOEIC的應考技能,一舉兩得。*Colorful Illustrations 搭配主題式解說圖組將同一主題下的相關單字以彩圖組呈現,如:提供各式辦公室相關設備的英文用法,搭配彩圖可加強記憶的連結,加深印象,學習更多的字彙。*MP3 Audio Recordings by Native English Speaker 附贈朗讀MP3讀者可隨時收聽對話內容,走到哪聽到哪,加強英語聽力,全面提升英語能力!作者簡介 Michelle Witte
出生於美國,曾擔任英文寫作訓練指導,之後移居泰國從事英語教學工作。爾後大多是在東亞和東南亞各地從事英語教學。著有多本英文教科書。譯者簡介 謝雅婷中央大學法文系畢,曾任出版社英文編輯,是位熱愛美食的貓奴。目錄 Chapter 1 Learning About Your Job????認識工作
Unit 1 Arriving at a New Job????新人報到Unit 2 Welcoming and Introducing the Newcomer????歡迎與介紹新人Unit 3 Meeting Your New Boss or Supervisor????會見老闆或上司Unit 4 Learning About Your Office????認識辦公室環境Unit 5 Learning About Locations Near Your Office????認識公司週遭環境Unit 6 Learning About Your Company's Organization????認識公司組織Unit 7 Asking/Answering Questions About Your Duties at Work????職務詢問與說明
Chapter 2 Communication in the Office????公司內部溝通
Unit 8 Greetings and Small Talk in the Office????辦公室內的基本問候語Unit 9 Telephone Etiquette????電話禮儀Unit 10 Taking Messages????記錄留言Unit 11 Taking a Day Off????請假Unit 12 Explaining Reasons for Being Late????說明遲到原因Unit 13 Email Correspondence Within the Company????公司內部的電子郵件Unit 14 Setting up a Meeting????會議準備事項Unit 15 Applying for Stationery????申請文具Unit 16 Making Requests Related to Your Work and Asking for Permission????提出公務申請並請求批准
Chapter 3 Using Office Appliances????硬體設備的使用
Unit 17 Using a Fax Machine????傳真機的使用Unit 18 Using a Copy Machine????影印機的使用Unit 19 Basic Computer Functions????電腦的基本功能Unit 20 FTP and Networks Inside the Company????內部網路與資源共享Unit 21 Using the Internet????網路的使用Unit 22 Using Instant Messengers for Correspondence????通訊軟體的使用Unit 23 Using a Printer????印表機的使用Unit 24 Using Email????電子郵件的使用Unit 25 Viruses and Troubleshooting????電腦中毒與疑難排解
Chapter 4 Discussions, Meetings, and Proposals????工作事務
Unit 26 Making Proposals????提議Unit 27 Conducting a Meeting????進行會議Unit 28 Discussing Marketing Strategies????討論行銷策略Unit 29 Proposing a New Project????提出新企畫Unit 30 Presenting a New Product????介紹新產品Unit 31 Discussing Solutions to a Problem????討論問題的解決方案Unit 32 Discussing a Mistake????討論工作疏失Unit 33 Accepting Criticism and Taking Responsibility????接受批評與承擔責任Unit 34 Distribution of Work and Responsibilities????責任歸屬與工作分配Unit 35 Feeling Overworked and Making Complaints????工作過量與抱怨Unit 36 Working Overtime????加班
Chapter 5 Outside Correspondences and Contacts????對外的聯絡
Unit 37 Contacting by Email????電子郵件的往來Unit 38 Contacting by Fax????傳真的往來Unit 39 Making Appointments with Customers on the Phone????以電話與客戶預約會面Unit 40 A Lunch Meeting with Customers????與客戶的餐會Unit 41 Introducing and Promoting Your Products????介紹與推薦產品Unit 42 Describing and Comparing Products????說明與比較產品Unit 43 Price Negotiations with Customers????與客戶議價Unit 44 Making Purchases and Comparing Prices????採購產品與比價Unit 45 Accepting and Shipping Orders????接單與送貨Unit 46 Making a Deal with a Customer????與客戶達成協議Unit 47 Discussing Contract Terms????討論合約條款Unit 48 Signing an Official Contract????簽署正式合約Unit 49 Dealing with Customer Complaints????處理客訴
Chapter 6 Personnel Matters????人事相關事宜
Unit 50 Interviewing a Job Applicant????面試應徵者Unit 51 Explaining the Benefits of the Company????說明公司福利Unit 52 Negotiating the Salary????交涉薪資Unit 53 Hiring a New Employee????聘用新員工Unit 54 Tax Issues????稅務事宜Unit 55 Insurance Issues????保險事宜Unit 56 A Promotion????升遷Unit 57 A Change in Personnel????人事異動Unit 58 Resignation????辭職
Chapter 7 Socializing and Travel????社交與旅遊
Unit 59 A Lunch Gathering Between Colleagues????同事間的聚餐Unit 60 Year-end Bonuses????年終獎金Unit 61 Staff Outings????員工旅遊Unit 62 Arranging a Business Trip????安排出差Unit 63 Booking a Hotel Room????訂房Unit 64 Confirming Flights and Booking Air Tickets????確認班機與訂機票Unit 65 Renting a Car or Taking Public Transportation????租車或搭乘大眾運輸工具